Refund policy

Returns & Exchanges

  • Because all items are custom made to order, we do not accept returns or exchanges due to sizing, color selection, or change of mind.

  • Refunds or exchanges will only be considered if:

    • The incorrect item was sent by Toni Lynn Handmade Designs.

    • The item arrives damaged.

    • The item is defective.

Issues With Your Order

  • If there is a problem with your order, please contact us as soon as possible.

  • Issues must be reported within 3 days of the delivery date to be eligible for a refund or exchange.

  • Please include your order information and photos of the item/problem when contacting us.